Shipping policy

Shipping

Rates and delivery times

Standard shipping is free on every order, with no minimum purchase. Delivery usually takes 5 to 8 business days once your order leaves our warehouse.

Faster delivery is available at checkout. You will see live FedEx rates with the exact cost and estimated delivery date for your address.

Processing

We ship from Miami, Florida. Orders placed before 11 AM ET usually ship the same day. Otherwise please allow 1 to 2 business days for processing. Weekends and federal holidays may add a day.

Items may occasionally ship separately and arrive on different dates. Orders held for security review may take longer.

Alaska, Hawaii, APO and FPO, and US territories

Standard shipping is free to these addresses as well, though delivery takes longer. We do not ship to P.O. boxes.

International orders

We ship to Canada and to selected countries in Europe, Asia-Pacific, the Middle East, Africa and the Caribbean. The full list appears in the country selector at checkout. If your country is not listed, we are not able to ship there at this time.

Import duties and taxes are shown as a separate line at checkout and are paid with your order. The total you see at checkout is the total you pay. There are no additional charges on delivery.

International shipping is calculated at checkout. You will see live rates from DHL, FedEx and UPS with the cost and estimated delivery dates for your address. Shipping is not free on international orders.

International orders are sold through Global-e, our international partner, which acts as the merchant of record and processes your payment in your local currency. Your order is packed and shipped by us from Miami, Florida.

Please allow 1 to 2 business days for international orders to be processed before shipping.

Problems with a delivery

Report any delivery issue within 14 days of the delivery date so we can open a claim with the carrier. We cannot take responsibility for packages sent to an incorrect address supplied at checkout, or for delays caused by weather or carrier disruption.

For returns and exchanges, see our Returns and Exchanges policy.